Reliablizexport is committed to the responsible processing, secure storage, and lawful handling of all partner and buyer information, recognizing the commercial sensitivity of trade data and the trust our international partners place in us. This policy outlines our practices regarding data collection, usage, sharing, security, and the rights afforded to all buyers using our platform.
We collect only information necessary for transactional and operational purposes. For distributors, wholesale importers, and stockists, this includes company name and registration details, business address and country, import/export licence and tax identification numbers where applicable, authorized contact persons with email addresses and phone numbers, shipping and billing details, complete order and shipment histories, payment records, and all contractual documentation establishing the commercial relationship. We deliberately minimize collection of information beyond what is required for legitimate export operations.
Collected data is used strictly for defined business purposes, including processing quotations and export orders, preparing invoices and shipping documentation, coordinating freight and customs paperwork, providing customer support, maintaining order histories for repeat purchasing, and conducting internal analytics to improve our product and service quality. We do not use partner data for unsolicited promotional activity without prior consent.
We share data exclusively with third parties essential to fulfilling our export obligations, including freight forwarders and shipping lines, customs brokers, payment and banking intermediaries handling L/C or T/T transactions, statutory auditors, and regulatory or government authorities when disclosure is legally required. All third-party processors are contractually bound to confidentiality obligations. We do not sell or commercially exploit partner data for any purpose beyond our core export operations.
We apply industry-standard security protections including role-based access controls, encrypted storage of sensitive information at rest and in transit, procedural safeguards governing data handling, detailed audit trails, and regular security reviews to identify and address vulnerabilities.
All buyers retain the right to request access to the information we hold about them, request correction of inaccuracies, or request modification of communication preferences. Requests for data deletion are evaluated in accordance with applicable legal retention requirements. We respond to all legitimate requests within 10 to 15 business days.
We reserve the right to update this privacy policy to reflect evolving regulatory requirements and operational practices. Material changes are communicated to registered partners through direct notification and updated publication on our website. For questions regarding this policy, please contact us at enquiry@reliablizexport.com.